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GiftWiseâ„¢ training videos help to make the process of maintaining and troubleshooting your kiosk easy. Please select your GiftWise vending model below to view the videos.

Video Content Includes:

  • An overview of the GiftWise gift card vending solution
  • How to load gift cards, receipt paper and gift card sleeves/wallets
  • Retrieving rejected gift cards
  • Troubleshooting gift card, paper and sleeve/wallet jams
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User's Manuals - United States:

Download the Indoor Kiosk User's Manual - U.S. Configuration

If you need further assistance troubleshooting your kiosk, please email us at support@self-servicenetworks.com. or call Self-Service Networks support at:

Monday-Friday 8am - 5pm EST
888-666-8346 option 3

Priority and After Hours Support
888-503-1444