Documentation:
GiftWise Operations Manual - For GiftWise customers
GiftWise+ Operations Manual - For GiftWise+ customers (US Only)
GiftWise Tablet Operations Manual
How To:
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Step 1: Unlock and fully open the kiosk door.
Step 2: Gently pull both Component Drawers (printer and card dispenser) toward you to access the Card Dispenser.
Step 3: Agitate the gift cards by moving a handful of gift cards around in your hands back and forth and sideways, creating separation between each gift card.
Note: Agitating the gift cards breaks the static bond between cards and decreases any . unexpected residue from bonding between the cards.
Step 6: Lift and set aside the stacker weight to insert the gift cards
Step 7: Load the gift cards into the Gift Card Stacker magnetic stripe down and to the right.
Step 8: Place the Stacker Weight on top of the stack of gift cards just loaded, making sure that chain is clear of all gift cards to avoid a jam.
Step 9: Gently push the Component Drawer back into place.
Note: Be sure the Component Drawer is completely pushed into the kiosk to avoid damage . to the interior components.
Step 12: Close and lock the kiosk door.
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Step 1: Unlock and fully open the kiosk door.
Step 2: Power off the printer.
Step 3: Using the green paper jam clear lever, push down on the lever until the mouth of the printer opens up.
Step 4: Remove any paper debris or obstruction from the front of the printer.
Step 5: Push the green paper ham lever back up to its original position.
Step 6: Power on the printer.
Step 7: Gently push the Component Drawer back into place.
Note: Be sure the Component Drawer is completely pushed into the kiosk to avoid damage . to the interior components.
Step 8: Close and lock the kiosk door.
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