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Case Studies

One of the primary functions of government is to serve the public, and self-service kiosk solutions enhance the ability of municipal, county, state and federal agencies to deliver vital information and services to their citizens, while reducing transaction costs.

While e-government initiatives have facilitated the flow of information between government and the public, many people still lack regular access to PCs or the Internet, creating a “digital divide”.  One effective way that government agencies can bridge this divide is through the use of public access kiosks.

Such self-service solutions enable government agencies to:

  • Serve the public 24/7
  • Provide self-service walk-in bill payment
  • Sell and renew various licenses, including auto, marriage, hunting and more
  • Sell vital records certificates (birth, marriage, death)
  • Allow the public to pay taxes and fines
  • Provide controlled access to e-gov portals/Web sites
  • Increase access to information about local government programs & services
  • Publicize new government Web sites or initiatives
  • Provide government employee benefits/HR information
  • Provide local tourist information

Contact us to learn more about our government self-service solutions

Sample customers include:

  • City of Atlanta
  • Cook County, IL
  • Department of Veterans Affairs
  • Alameda County, CA
  • US Army Corps of Engineers
  • Southern New Hampshire Planning Commission
  • US Air Force
  • Southern New Jersey Transit Authority

  Government kiosk case study - Southern New Hampshire Planning CommissionThe SNHPC needed a self-service solution to perform ridesharing matches for daily commutes or single trips, provide information on intra-city bus schedules and fares, airport and airline schedules, inter-city bus schedules, and roadway construction projects.

 
Government kiosk case study - Southern New Hampshire Planning Commission